Basel, 27 December 2023
1. Controller and contact details
The privacy policy below applies to the use of the services available on the Parcandi website (hereinafter the “website”). This privacy policy is designed to provide you with information on when we collect what data in the context of the use of the Parcandi services, how we process your data and what rights you have in connection with the processing of your data by us.
When processing your data, we comply with the Swiss Federal Data Protection Act (DSG), the implementing ordinance (VDSG) and other data protection laws applicable in individual cases (e.g. the European General Data Protection Regulation, GDPR).
The controller for the data processing described here is:
Parcandi AG
Steinenvorstadt 67
4051 Basel
(hereinafter referred to as “Parcandi” or “we”).
2. Collection of personal data
We process personal data provided by you, collected by us or by third parties (hereinafter “data”), including the following:
3. Purpose and basis of the data processing
We process your data for the purposes we have shown you at the time of collection or explained below.
Where we do not ask you for your consent for processing, we base the processing of your personal data on the fact that the processing is necessary for the initiation or processing of our service or that we or third parties have a legitimate interest in doing so, in particular to pursue the purposes and related objectives described above and to be able to implement appropriate measures. Our legitimate interests also include compliance with legal regulations, insofar as this is not already recognized as a legal basis by the respective applicable data protection law.
4. Order data processors and sharing of data with third parties
In order to make an efficient website that is in perfect working order available to you and to offer our service, we arrange for some of our services, e.g. resolution of delivery errors, data erasure and saving of data, to be performed by legally independent companies in Switzerland and abroad on our behalf. These service providers (order data processors) are also contractually obliged to adhere to the defined purposes of the data processing, as well as to the applicable statutory data protection provisions. In the case of service providers located in a country whose data protection legislation is assessed to be inadequate by the responsible supervisory authorities, we impose obligations on these providers by means of the standard EU contractual clauses introduced by the European Commission and recognised by the Federal Data Protection and Information Commissioner (FDPIC) or equivalent guarantees prior to transferring any of your data in order to guarantee adequate protection.
For the processing of contracts, regular evaluations, as well as resolving resolve issues relating to the rented parking spaces and in the event of misuse, we can forward your data to the owner or manager of the property in question. We are also entitled to carry out a holder query. Such a transmission will only take place insofar as this is necessary to determine the holder data.
Your data may also be shared for the aforementioned purposes with other recipients (e.g. appraisers in the event of a claim, parties involved in legal proceedings or acquirers of business units of Parcandi).
If federal authorities make enquiries (e.g. in cases involving criminal proceedings), we will disclose the required data if and to the extent that this is required by law and we are obliged to do so.
In order to be able to offer you the “purchase on account” payment option from CembraPay, we will transmit personal data, such as contact data (first and last name, date of birth, address, etc.) and booking data, to CembraPay. This enables CembraPay to assess whether you can make use of the payment options offered via CembraPay. General information about CembraPay can be found here. Your personal data will be treated by CembraPay in accordance with the applicable data protection regulations and in accordance with CembraPay’s privacy policy.
5. Server logfiles
We use server logfiles to capture data about your visit to the website. This access data includes:
We use this logged data for analytical purposes only to ensure the operation and security of our IT systems, and to optimise the website in order to provide you with a secure and trouble-free user experience at all times. We do, however, reserve the right to verify logged data subsequently, should it have concrete grounds to suspect that the website has been used unlawfully. The server logfiles are deleted after a period of 30 days.
6. Contact form and email
When you contact us using the online form, we capture your contact details transmitted to us so that we can process your enquiry and follow up on any queries that may arise. During the sending procedure your consent is obtained to process the data and you are referred to this privacy policy. You have the right to revoke your consent at any time. The revoking of your consent does not affect the legality of the data processing carried out up until the revocation based on your former consent.
We only process your personal data in order to process your enquiry. This is where our required legitimate interest in processing the data lies.
7. Cookies
Cookies are small text files that are stored locally on your device (PC, smartphone, etc.) and allow data specific to that device to be captured. We use cookies on our web pages. You can amend your cookie settings as required in the Cookie Policy Center at any time.
We would also like to make you aware that you can adjust cookies on an individual basis in your browser settings. However, blocking all cookies there may result in this and other websites no longer being displayed correctly. If you want a comprehensive and up-to-date overview of all third-party access to your internet browser, we recommend that you install a browser plugin created for this purpose. You can also configure your computer to issue a warning whenever a cookie is sent. Alternatively, you may elect to disable all cookies. To do this, you can change the browser settings in any browser you use and on any device you use. Each browser is slightly different in its handling of these settings. You can consult the Help menu in your browser to find out how to change your cookie settings. If you disable cookies, the result may be that some of our services may no longer work for you.
8. Integration of third-party services and content
Our website content consists, to some extent, of third party content such as YouTube videos, maps from Google Maps, RSS feeds or images from other websites. This always requires that the providers of such content (hereinafter referred to as “Third-Party Providers”) identify your IP address. Without this IP address, the third-party providers cannot send the content to your browser. We only integrate this content into our web page to provide you with useful information, or to make a process easier for you without additional data processing. Our legitimate interest lies in the fact that we are able to offer you this content as a service. In addition, certain services are only activated as described above when you actively select them. If you do not want this content, you can select the appropriate settings in your browser settings. We make every effort to use content from providers that use the IP address only for the delivery of such content. However, we cannot influence whether or not third-party providers use the IP address for statistical purposes, for example. We notify users if we become aware of any such usage.
9. Analysis of use behaviour and other services
9.1. Google Analytics and Tag Manager
On our website we use Google Analytics and Tag Manager, a web analytics service and an associated support tool provided by Google Inc. (“Google”). Google Analytics and Tag Manager use cookies to facilitate these services. The information generated by the cookie about your use of this website is transferred to a Google server in the USA and stored there. IP anonymization is standard on our website, which means that your IP address is abbreviated before being transmitted to Google. In exceptional cases only, your full IP address will be transmitted to a Google server in the USA and abbreviated there. The IP address transmitted from your browser in the context of Google Analytics will not be matched with other data held by Google. On our behalf, Google will use this information in order to evaluate your use of the website within the scope of your consent or for technical reasons, to prepare reports on website activity and to provide other services to us in connection with website and internet usage. Our legitimate interest lies in ensuring as best we can that the web page functions correctly. For all other cookies our processing is based on your consent in the Cookie Policy Center.
9.2. Google Places API
On certain websites we use Google Places API to make it easier for our users to perform place-related searches and to fill in address details automatically. The data that is collected through a search using Google Places API is subject to Google’s terms of use. Google processes data on the user’s use of Places. For further information, please visit: https://developers.google.com/maps/terms?hl=de#section_9.
9.3. Google AdWords Conversion Tracking and Google Remarketing
We use Google AdWords Conversion Tracking and Google Remarketing for advertising purposes.
With Google Conversion Tracking, Google AdWords will place a cookie on your computer, provided you have reached one of our web pages via a Google ad. These cookies expire after 30 days and cannot be used for personal identification. If you visit certain pages on our websites and the cookie has not yet expired, we and Google can recognise that you have clicked on the advert and then been forwarded to this page. Every AdWords customer, which includes us, is given a unique cookie. Cookies cannot, therefore, be traced beyond the websites of the AdWords customer. The information acquired by means of the conversion cookie helps produce conversion statistics for AdWords customers. AdWords customers find out the total number of users who have clicked on their adverts and who have been forwarded to a page with a conversion tracking tag. However, we do not receive any information with which to identify users personally. If you do not wish to take part in the tracking process, you can reject the setting of a cookie that is required – such as by deactivating the “Targeting Cookies” category in our Cookie Policy Center. With Google Remarketing, cookies are used to record your browsing behaviour in an anonymous manner for marketing purposes and to adapt advertising offers to your interests. These technologies never record or store personal data that allows your identity to be determined. The cookies store information such as the time of your visit, whether or not it is your first visit, and information about the website from which you were referred. These cookies can also be set individually in the Cookie Policy Center.
9.4. Web analysis service by Hotjar Ltd.
On our website, we use the functions of the web analysis service provided by Hotjar Ltd., Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, to obtain a better understanding of your needs and help us tailor our services and your experience on this website. Hotjar’s technology allows us to gain a better understanding of how you experience the site (such as how muchtime you spend on which pages, which links you click, what you like and don’t like, etc.), enabling us – incombination with user feedback – to continue offering our services and adapt them to your needs. Hotjar uses cookies and other technologies to collect information about the behaviour of our users and their devices (including the IP address of the device, collected and stored only in anonymous form), screen size of the device, device type (unique device identifiers), browser data, geographic location (country only) and preferred language for viewing our site. Hotjar stores this information in a pseudonymous user profile. More information on data security and processing by Hotjar Ltd. is available at https://www.hotjar.com/privacy. You can download and install a browser plugin that prevents the information collected by the cookies from being transmitted to and used by Hotjar Ltd. The following link will direct you to the plugin: https://www.hotjar.com/legal/compliance/opt-out.
10. Social media and advertising
Social media cookies give us the opportunity to connect to your social networks and share content from our sites via social networking channels. Further information can be found in the Cookie Policy Center.
10.1. Facebook remarketing / retargeting
Our pages have remarketing tags from the social media network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, integrated into them. When you visit our pages, the remarketing tags establish a direct connection between your browser and the Facebook server. Facebook is thereby informed that you, and your IP address, have visited our website and/or made a purchase. This allows Facebook to associate the visit to our pages and any purchase with your Facebook user account. The information obtained in this way can be used by us to display Facebook Ads and further used for marketing analyses and/or other targeting measures. We would like to point out here that we do not receive any details of the content of the data that is transmitted, or its use by Facebook. Further information about this is available in Facebook’s data policy at https://www.facebook.com/about/privacy/. If you do not want to have data collected via Custom Audience, you can deactivate this feature here.
10.2. Twitter
Our pages have remarketing tags from the service Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, integrated into them. Twitter uses cookie/tracking technologies that are saved on your device to enable an analysis of your use of this website and to display advertisements of our content and offers that might interest you. The information generated by the cookie/tracking technologies about your use of this website is transferred to a Twitter server in the USA and stored there. If you are registered with and logged into a Twitter service, Twitter can match your visit to our website to your account. Even if you are not registered with Twitter, there is the possibility that Twitter will find out and store your IP address. You can adjust the settings for cookies storage by applying the relevant settings in our Cookie Policy Center.
You can find out more about interest-based advertising and Twitter’s privacy terms at https://business.twitter.com/de/resources/global-audience.html and https://twitter.com/de/privacy.
Furhermore, buttons for the Twitter service are integrated into the pages of our website. The buttons are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They are recognisable by the use of terms such as “Twitter” or “Follow”, accompanied by the “blue bird” icon. These buttons can be used to share a post or page on Twitter, or to follow us on Twitter.
Pressing these buttons results in your browser establishing a direct connection with the Twitter servers. The content of the Twitter buttons is sent directly from Twitter to your browser. We would like to point out here that we do not receive any details of the content of the data that is transmitted, or its use by Twitter.
Further information about this is set out in Twitter’s privacy policy at http://twitter.com/privacy.
10.3. YouTube
YouTube, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States is integrated into our web pages (“YouTube”). The link to YouTube’s privacy policy is here: Privacy policy of YouTube
10.4. LinkedIn
Every time one of our web pages that contains LinkedIn functions is accessed, a connection is established to LinkedIn’s servers. LinkedIn is informed that you visited our websites and is also provided with your IP address. If you click on the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn can assign your visit to our website to you and your user account. We would like to point out that, as the provider of the web pages, we have no knowledge of the content of the transmitted data and its use by LinkedIn.
You can find information on the data that LinkedIn collects, as well as on your rights and the settings you can configure, in the LinkedIn privacy policy. You can find this information at www.linkedin.com/legal/privacy-policy.
11. Data security
We treat your data as confidential and comply with the applicable data protection provisions. In addition, we adhere to recognised security standards, such as ISO 27001.
We take appropriate technical and organisational measures to protect your data against foreseeable risks. We protect the data concerning you that you transmit via our website during transit by means of appropriate encryption mechanisms.
Your device, however, is outside the security area that we are able to control. You are therefore required to inform yourself about the necessary security precautions and to take suitable measures in this regard. We do not, under any circumstances, accept liability for damage that you could incur as a result of data loss or manipulation.
In the event of security risks being identified, we explicitly reserve the right to temporarily suspend or, in severe cases, to block access to our website until the security risks have been eliminated. We do not accept any liability for any loss or consequential losses arising from the suspension or blocking of access.
12. Your rights in relation to your data
If you wish to receive information about your personal data that is processed by us, you can do so by submitting to us your written request for information, including your licence number and mobile number and enclosing a copy of your identity card or passport and your parking receipt.
You can request that we rectify inaccurate data or complete data that is incomplete, that we restrict the processing of your data and, in certain cases, that we transfer your data to another entity. You may also demand the deletion of your data, provided we are not required or authorised by applicable law or regulations to retain your data.
If you do not wish to receive advertising, you can also let us know any time in writing.
You can send your requests by email to kundenservice@parcandi.ch or to the address set out in Clause 15.
13. Retention period
In accordance with our erasure policies, your data will only be stored by us for as long as this is required for the aforementioned purposes or longer if we are authorised or legally obliged to store it for a longer period.
14. Changes to this information on data processing
We reserve the right to amend or supplement this information on data processing at any time. You will see the current version every time you complete a booking on the website. The version published here applies in each case.
15. Contact for queries regarding data protection
Please contact Parcandi’s data protection officer if you have any questions concerning this data protection information, require further information, have suggestions, or would like to register a complaint.
Parcandi AG
Data protection officer
Steinenvorstadt 67
4051 Basel
Basel, 27.12.2023
