{"id":9413,"date":"2025-05-29T15:22:23","date_gmt":"2025-05-29T13:22:23","guid":{"rendered":"https:\/\/info.parcandi.ch\/aide-faq\/"},"modified":"2026-01-14T23:12:08","modified_gmt":"2026-01-14T22:12:08","slug":"contact","status":"publish","type":"page","link":"https:\/\/info.parcandi.ch\/fr\/contact\/","title":{"rendered":"Aide &amp; FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9413\" class=\"elementor elementor-9413 elementor-8148\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a247608 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle elementor-invisible\" data-id=\"5a247608\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-29a44571\" data-id=\"29a44571\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dbda736 elementor-widget elementor-widget-text-editor\" data-id=\"dbda736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>FAQ<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ceb4ca7 elementor-widget elementor-widget-heading\" data-id=\"6ceb4ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Aide &amp; questions fr\u00e9quentes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-851095a e-flex e-con-boxed e-con e-parent\" data-id=\"851095a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-befa429 e-con-full e-flex e-con e-child\" data-id=\"befa429\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-effd1a9 elementor-widget elementor-widget-heading\" data-id=\"effd1a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact et aide<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a04296e elementor-widget elementor-widget-text-editor\" data-id=\"a04296e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Assistance client 24h\/24 et 7j\/7 (DE, FR, EN, IT) :  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-462aaab elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"462aaab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:0041615124505\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+41 (0)61 512 45 05<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:00497614888960\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">+49 (0)761 488 89 60<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac65eaf elementor-widget elementor-widget-text-editor\" data-id=\"ac65eaf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour toute question suppl\u00e9mentaire :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e56402c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e56402c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"mailto:info@parcandi.com\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">info@parcandi.com<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b06212 elementor-align-left elementor-widget__width-initial elementor-align--mobileleft elementor-widget-mobile__width-inherit elementor-widget elementor-widget-elementskit-button\" data-id=\"2b06212\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"elementskit-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\t\t<div class=\"ekit-btn-wraper\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/info.parcandi.ch\/support\/\" class=\"elementskit-btn  whitespace--normal\" id=\"\">\n\t\t\t\t\tAcc\u00e9der au support client<svg class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66e222b e-con-full e-flex e-con e-child\" data-id=\"66e222b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b72356 elementor-widget elementor-widget-heading\" data-id=\"0b72356\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">La page de ma r\u00e9servation ne se charge pas, que puis-je faire ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-950f01b elementor-widget elementor-widget-text-editor\" data-id=\"950f01b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span lang=\"DE\">Souvent, la r\u00e9ception est mauvaise dans les garages. R\u00e9essayez plus tard, d\u00e8s que vous avez une connexion stable. Si cela ne fonctionne toujours pas, rechargez le lien dans un autre navigateur ou supprimez vos cookies dans votre navigateur.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c569a9 elementor-widget elementor-widget-heading\" data-id=\"5c569a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Comment ouvrir le portail\/ Comment retourner \u00e0 la voiture ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-214bb10 elementor-widget elementor-widget-text-editor\" data-id=\"214bb10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div><p>Lors de la cr\u00e9ation de la r\u00e9servation, vous avez re\u00e7u un SMS contenant un lien. Ce lien est votre r\u00e9servation. Dans le lien, vous trouverez un bouton \u00ab\u00a0Ouvrir la porte\u00a0\u00bb qui vous permettra d&rsquo;ouvrir la porte et de retourner au v\u00e9hicule.  <\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30d9d05 elementor-widget elementor-widget-heading\" data-id=\"30d9d05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Comment ouvrir le portail\/ Comment retourner \u00e0 la voiture ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af070fa elementor-widget elementor-widget-text-editor\" data-id=\"af070fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chez Parcandi, vous ne pouvez r\u00e9server que 2 heures \u00e0 l&rsquo;avance, par exemple si vous devez vous rendre de Zurich \u00e0 B\u00e2le. Les places de parking sont disponibles selon le principe du \u00ab\u00a0premier arriv\u00e9, premier servi\u00a0\u00bb. D\u00e8s que vous utilisez la r\u00e9servation, vous pouvez vous garer aussi longtemps que vous le souhaitez. Il n&rsquo;est pas possible de r\u00e9server pour une dur\u00e9e sup\u00e9rieure \u00e0 deux heures.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88f81db elementor-widget elementor-widget-heading\" data-id=\"88f81db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Le processus de paiement ne fonctionne pas, que dois-je faire ?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d47adcd elementor-widget elementor-widget-text-editor\" data-id=\"d47adcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>  Dans les parkings souterrains, il peut parfois y avoir des probl\u00e8mes de connexion Internet, ce qui rend le paiement impossible \u00e0 court terme. Essayez \u00e0 nouveau en dehors du parking ou \u00e0 partir de votre domicile. Si vous rencontrez toujours des probl\u00e8mes, veuillez appeler notre service d&rsquo;assistance client\u00e8le.  <\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac1a795 e-flex e-con-boxed e-con e-parent\" data-id=\"ac1a795\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd29afb elementor-widget elementor-widget-heading\" data-id=\"bd29afb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ - G\u00e9n\u00e9ralit\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7408234f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7408234f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-73acd2a0\" data-id=\"73acd2a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dd81cdb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd81cdb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7d713fc0\" data-id=\"7d713fc0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c103b7f elementor-widget elementor-widget-elementskit-accordion\" data-id=\"1c103b7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f32a0ae5d15\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-1c103b7f\">\n                        <a href=\"#collapse-c16498e69f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c16498e69f32a0ae5d15\" aria-expanded=\"true\" aria-controls=\"Collapse-c16498e69f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">O\u00f9 puis-je stationner?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c16498e69f32a0ae5d15\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez retrouver tous les emplacements sur <a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\">www.parcandi.com<\/a>.<\/p>\n<p>Vous pouvez trouver le parking le plus proche de chez vous en partageant votre position ou en consultant la carte sur notre site Web o\u00f9 se trouve le parking le plus proche.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-1c103b7f\">\n                        <a href=\"#collapse-e39390c69f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e39390c69f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-e39390c69f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">Qu&#039;est-ce que Parcandi ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e39390c69f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p><span>Parcandi r\u00e9sout vos probl\u00e8mes de stationnement. sur <\/span><span><a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\">www.parcandi.com<\/a> vous pouvez r\u00e9server facilement et confortablement des places de parking, m\u00eame deux heures \u00e0 l'avance !<\/span><\/p>\n<p><span>Parcandi cr\u00e9e plus de places de stationnement pour tout le monde. Les utilisateurs de parking \u00e9conomisent du temps et du stress, tandis que les villes et l'environnement peuvent respirer plus facilement gr\u00e2ce \u00e0 la r\u00e9duction des \u00e9missions due \u00e0 la diminution du trafic \u00e0 la recherche d'une place de parking.<\/span><\/p>\n<p><span>Dans le m\u00eame temps, les propri\u00e9taires de parkings commerciaux et priv\u00e9s peuvent facilement louer leur espace inutilis\u00e9 et en faire un meilleur usage.<\/span><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-1c103b7f\">\n                        <a href=\"#collapse-9fd04f569f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9fd04f569f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-9fd04f569f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">La porte ne s&#039;ouvre pas. o\u00f9 puis-je appeler<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9fd04f569f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si le portail ne s'ouvre pas apr\u00e8s avoir cliqu\u00e9 plusieurs fois sur \u00ab&nbsp;Ouvrir le portail&nbsp;\u00bb, nous vous recommandons de suivre les \u00e9tapes suivantes&nbsp;:<\/p>\n<p>1) Il peut y avoir une d\u00e9connexion. Fermez et rouvrez le site Web et essayez \u00e0 nouveau d'ouvrir le portail.<\/p>\n<p>2) Dans certains parkings \u00e0 \u00e9tages, le portail ne s'ouvre pas si la porte pi\u00e9tonne n'est pas compl\u00e8tement ferm\u00e9e. V\u00e9rifiez bri\u00e8vement si c'est le cas, puis essayez \u00e0 nouveau d'ouvrir le portail.<\/p>\n<p>3) Si la porte ne s'ouvre toujours pas, vous pouvez appeler notre support client au <a href=\"tel:0041615124505\">+41 (0)61 512 45 05<\/a>. Nous sommes l\u00e0 pour vous 24h\/24 et 7j\/7 et serons heureux de vous aider. <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-1c103b7f\">\n                        <a href=\"#collapse-74d401f69f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-74d401f69f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-74d401f69f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je r\u00e9server une place de parking ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-74d401f69f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Sur <a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\">www.parcandi.com<\/a> vous pouvez choisir un parking sur le plan ou avec les tuiles sous le plan. La carte s'adapte \u00e0 votre position GPS actuelle et vous montre les options de stationnement dans votre r\u00e9gion.<\/p>\n<p>Apr\u00e8s avoir s\u00e9lectionn\u00e9 un parking, vous pouvez soit louer une place de parking imm\u00e9diatement, soit la <strong>r\u00e9server gratuitement pendant deux heures<\/strong> - le tout avec juste votre num\u00e9ro de plaque d'immatriculation et votre num\u00e9ro de t\u00e9l\u00e9phone portable !<\/p>\n<p>Le stationnement devient payant apr\u00e8s avoir appuy\u00e9 soit sur \"Commencer la r\u00e9servation\" (en cas de stationnement imm\u00e9diat) soit sur \"Ouvrir le portail\" (apr\u00e8s r\u00e9servation). <\/p>\n<p>Une fois que vous avez fait une r\u00e9servation, vous recevez un SMS de notre part. Ce SMS contient un lien vers votre r\u00e9servation, qui vous permet de revenir \u00e0 tout moment \u00e0 votre page de r\u00e9servation si vous avez ferm\u00e9 votre navigateur. Vous pouvez \u00e9galement revenir \u00e0    <span><a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\"><i>www.parcandi.com <\/i><\/a>visitez le site. Votre r\u00e9servation actuelle sera affich\u00e9e en rouge sous forme de lien. <\/span><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-1c103b7f\">\n                        <a href=\"#collapse-859133f69f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-859133f69f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-859133f69f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">Que puis-je trouver dans le lien de r\u00e9servation ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-859133f69f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez utiliser votre lien de r\u00e9servation pour ouvrir la porte, terminer la r\u00e9servation et payer, et consulter le re\u00e7u \u00e0 tout moment. Par cons\u00e9quent, ne supprimez pas ce SMS.<\/p>\n<p>Apr\u00e8s avoir effectu\u00e9 une r\u00e9servation, vous pouvez utiliser le lien pour commencer votre temps de stationnement (en ouvrant la porte) ou annuler la r\u00e9servation.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-1c103b7f\">\n                        <a href=\"#collapse-17f9efc69f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-17f9efc69f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-17f9efc69f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je ouvrir la porte? Comment se rendre au parking ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-17f9efc69f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez entrer dans le parking en cliquant sur \"Ouvrir porte\". Vous pouvez appuyer sur ce bouton aussi souvent que vous le souhaitez. <\/p>\n<p>Si vous avez r\u00e9serv\u00e9, le stationnement vous sera factur\u00e9 lors de la premi\u00e8re ouverture du portail.<\/p>\n<p>Parfois, les places de parking se trouvent \u00e9galement au sous-sol ou \u00e0 un \u00e9tage diff\u00e9rent de celui de l'entr\u00e9e. Le chemin vers les parkings est marqu\u00e9 par des fl\u00e8ches Parcandi bleues.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-1c103b7f\">\n                        <a href=\"#collapse-8bd342269f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8bd342269f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-8bd342269f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">Combien de temps puis-je me garer ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8bd342269f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez vous garer aussi longtemps que vous le souhaitez ! Nous offrons des tarifs horaires, journaliers et, \u00e0 certains endroits, mensuels int\u00e9ressants. Le paiement s'effectue \u00e0 la fin du processus de stationnement en cliquant sur \"Terminer le stationnement\" puis sur \"Payer\", qu'il s'agisse de deux heures ou de deux mois.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-1c103b7f\">\n                        <a href=\"#collapse-d0b9e8469f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d0b9e8469f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-d0b9e8469f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">Puis-je payer mes frais de stationnement avant de sortir ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d0b9e8469f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-7-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, vous pouvez. Apr\u00e8s paiement, vous disposez de 20 minutes pour ouvrir le portail et sortir du parking.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-1c103b7f\">\n                        <a href=\"#collapse-d88c7f069f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d88c7f069f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-d88c7f069f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment regagner mon v\u00e9hicule en stationnement ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d88c7f069f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-8-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Lorsque vous revenez, vous entrez g\u00e9n\u00e9ralement dans le parking de la m\u00eame mani\u00e8re que vous l'avez quitt\u00e9. Par exemple via la rampe en cliquant sur \"ouvrir portail\" sur votre smartphone lorsque le portail est verrouill\u00e9.<\/p>\n<p>Dans certains parkings \u00e0 \u00e9tages, vous pouvez regagner votre v\u00e9hicule par une cage d'escalier ou une porte d'entr\u00e9e\/sortie s\u00e9par\u00e9e (si n\u00e9cessaire, appuyez sur le bouton \u00ab Ouvrir la porte \u00bb de votre smartphone).<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-1c103b7f\">\n                        <a href=\"#collapse-9d633f269f32a0ae5d15\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9d633f269f32a0ae5d15\" aria-expanded=\"false\" aria-controls=\"Collapse-9d633f269f32a0ae5d15\">\n                            \n                            <span class=\"ekit-accordion-title\">J&#039;ai ferm\u00e9 le site avec ma r\u00e9servation. Comment revenir \u00e0 ma r\u00e9servation ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9d633f269f32a0ae5d15\" class=\" collapse\" aria-labelledby=\"primaryHeading-9-1c103b7f\" data-parent=\"#accordion-69f32a0ae5d15\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez revenir sur la page en cliquant sur le lien que vous avez re\u00e7u par SMS apr\u00e8s votre r\u00e9servation. Vous pouvez aussi revenir \u00e0  <span><i><a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\">www.parcandi.com <\/a><\/i>visitez le site. Votre r\u00e9servation actuelle sera affich\u00e9e en rouge sous forme de lien. <\/span><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3d92685e\" data-id=\"3d92685e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76414c56 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"76414c56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f32a0ae6f82\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-76414c56\">\n                        <a href=\"#collapse-c16498e69f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c16498e69f32a0ae6f82\" aria-expanded=\"true\" aria-controls=\"Collapse-c16498e69f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">Puis-je conduire temporairement la voiture sans mettre fin \u00e0 la r\u00e9servation&nbsp;?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c16498e69f32a0ae6f82\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, vous pouvez partir en voiture lors d'une r\u00e9servation ouverte puis rentrer dans le parking avec la m\u00eame r\u00e9servation. Le temps et les frais de stationnement continuent m\u00eame si vous n'\u00eates pas dans le garage de stationnement.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-76414c56\">\n                        <a href=\"#collapse-e39390c69f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e39390c69f32a0ae6f82\" aria-expanded=\"false\" aria-controls=\"Collapse-e39390c69f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">Quels sont les tarifs journaliers et comment fonctionnent-ils ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e39390c69f32a0ae6f82\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les tarifs journaliers repr\u00e9sentent les frais de stationnement maximum pouvant \u00eatre encourus en une journ\u00e9e. Une fois que le tarif journalier est atteint par le co\u00fbt horaire, le tarif de stationnement ne continuera pas \u00e0 augmenter pour le reste de la journ\u00e9e. Nous attendons toujours 24 heures \u00e0 compter du d\u00e9but de la r\u00e9servation. Au d\u00e9but des 24 heures suivantes, le processus recommence depuis le d\u00e9but.<\/p>\n<p>Le tarif journalier et le tarif horaire varient en fonction du parking. Le nombre d'heures n\u00e9cessaires pour atteindre le tarif journalier varie donc. <\/p>\n<p>Notez que les tarifs journaliers ne sont calcul\u00e9s qu'au sein d' <em>une<\/em> <em>r\u00e9servation<\/em>, c'est-\u00e0-dire que le temps r\u00e9serv\u00e9 ou les tarifs obtenus ne sont pas r\u00e9partis sur plusieurs r\u00e9servations.<\/p>\n<p>Exemple : Si le tarif horaire dans un parking est de CHF 1 et le tarif journalier est de CHF 8, le tarif journalier est atteint au bout de huit heures. Pour les 16 heures restantes, les frais de stationnement n'augmentent plus.<\/p>\n<p>Vous trouverez nos prix attractifs pour les tarifs horaires, journaliers et mensuels sur <a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\">www.parcandi.com<\/a> sous les parkings respectifs.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-76414c56\">\n                        <a href=\"#collapse-9fd04f569f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9fd04f569f32a0ae6f82\" aria-expanded=\"false\" aria-controls=\"Collapse-9fd04f569f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment fonctionne la location mensuelle d&#039;une place de parking ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9fd04f569f32a0ae6f82\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez essentiellement vous garer n'importe o\u00f9 pendant une p\u00e9riode plus longue. Il vous suffit de cr\u00e9er une r\u00e9servation dans le parking souhait\u00e9 et de la conserver tant que vous avez besoin de la place de parking.<\/p>\n<p>\u00c0 certains endroits, nous avons un tarif mensuel. Une fois que vous avez atteint la limite mensuelle avec les tarifs journaliers cumul\u00e9s, le prix n'augmentera pas pour le temps restant jusqu'\u00e0 ce que 31 jours aient \u00e9t\u00e9 atteints. Apr\u00e8s 31 jours, le processus des tarifs journaliers et mensuels recommence, en combinaison avec les co\u00fbts d\u00e9j\u00e0 encourus.<\/p>\n<p>Notez que vous ne devez pas mettre fin \u00e0 votre r\u00e9servation pour profiter du forfait mensuel. Si vous terminez la r\u00e9servation plus t\u00f4t et cr\u00e9ez une nouvelle r\u00e9servation, le compteur recommence depuis le d\u00e9but.<\/p>\n<p>Exemple : Si le tarif journalier dans un parking est de CHF 10 et le tarif mensuel est de CHF 150, le tarif mensuel est atteint au bout de 15 jours. Pour les 16 jours restants, les frais de stationnement n'augmentent plus. Apr\u00e8s 31 jours, le processus recommence depuis le d\u00e9but. <\/p>\n<p>Vous trouverez les tarifs respectifs et d'autres informations utiles sous les parkings sur <a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\">www.parcandi.com<\/a>.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-76414c56\">\n                        <a href=\"#collapse-2cf32ed69f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-2cf32ed69f32a0ae6f82\" aria-expanded=\"false\" aria-controls=\"Collapse-2cf32ed69f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">Puis-je \u00e9galement r\u00e9server des jours, des semaines ou des mois de stationnement \u00e0 l&#039;avance ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-2cf32ed69f32a0ae6f82\" class=\" collapse\" aria-labelledby=\"primaryHeading-3-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Comme nous voulons utiliser la place de parking de la mani\u00e8re la plus optimale possible, vous ne pouvez r\u00e9server les places de parking que deux heures \u00e0 l'avance.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-76414c56\">\n                        <a href=\"#collapse-8076c2669f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-8076c2669f32a0ae6f82\" aria-expanded=\"false\" aria-controls=\"Collapse-8076c2669f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">Que se passe-t-il si ma r\u00e9servation expire ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-8076c2669f32a0ae6f82\" class=\" collapse\" aria-labelledby=\"primaryHeading-4-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Apr\u00e8s les deux heures, le parking sera \u00e0 nouveau lib\u00e9r\u00e9. Cependant, vous pouvez effectuer une nouvelle r\u00e9servation imm\u00e9diatement.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-76414c56\">\n                        <a href=\"#collapse-3e7191269f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3e7191269f32a0ae6f82\" aria-expanded=\"false\" aria-controls=\"Collapse-3e7191269f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">Y a-t-il aussi des places de stationnement en ligne&nbsp;?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3e7191269f32a0ae6f82\" class=\" collapse\" aria-labelledby=\"primaryHeading-5-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, nous avons \u00e9galement des places de stationnement en ligne \u00e0 certains endroits. Ces emplacements sont marqu\u00e9s sur la carte avec une petite ic\u00f4ne de prise de charge.<\/p>\n<p>Activez \"Afficher uniquement les places de stationnement en ligne\" sous la carte afin de ne voir que les emplacements disposant d'un parking en ligne.<\/p>\n<p>Vous pouvez retrouver les conditions tarifaires et autres d\u00e9tails des places de e-parking en cliquant sur le parking de votre choix.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-76414c56\">\n                        <a href=\"#collapse-99e8cc469f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-99e8cc469f32a0ae6f82\" aria-expanded=\"false\" aria-controls=\"Collapse-99e8cc469f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">Je souhaite louer ma place de parking. Que devrais-je faire?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-99e8cc469f32a0ae6f82\" class=\" collapse\" aria-labelledby=\"primaryHeading-6-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Parcandi vous permet de faire des b\u00e9n\u00e9fices suppl\u00e9mentaires avec votre place de parking vide. Si vous souhaitez louer votre place de parking, n'h\u00e9sitez pas \u00e0 appeler notre service client\u00e8le ou \u00e0 vous rendre sur notre site Internet.   <span><a href=\"mailto:info@parcandi.ch\">info@parcandi.ch<\/a> nous envoyer un e-mail. Nous vous contacterons alors avec notre offre actuelle comprenant les prochaines \u00e9tapes. <\/span><\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-76414c56\">\n                        <a href=\"#collapse-c3cbdcc69f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c3cbdcc69f32a0ae6f82\" aria-expanded=\"false\" aria-controls=\"Collapse-c3cbdcc69f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">J&#039;ai une plaque d&#039;immatriculation interchangeable. Suis-je autoris\u00e9 \u00e0 garer le v\u00e9hicule sans plaque d&#039;immatriculation ? <\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c3cbdcc69f32a0ae6f82\" class=\" collapse\" aria-labelledby=\"primaryHeading-7-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si vous avez une plaque d'immatriculation interchangeable et que vous la retirez, laissez une note avec la plaque d'immatriculation de la r\u00e9servation et mettez-la sur le pare-brise.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-76414c56\">\n                        <a href=\"#collapse-a1a5bdf69f32a0ae6f82\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a1a5bdf69f32a0ae6f82\" aria-expanded=\"false\" aria-controls=\"Collapse-a1a5bdf69f32a0ae6f82\">\n                            \n                            <span class=\"ekit-accordion-title\">O\u00f9 puis-je trouver un aper\u00e7u des d\u00e9tails du parking ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a1a5bdf69f32a0ae6f82\" class=\" collapse\" aria-labelledby=\"primaryHeading-8-76414c56\" data-parent=\"#accordion-69f32a0ae6f82\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>D\u00e8s que vous aurez s\u00e9lectionn\u00e9 un parking, vous recevrez un aper\u00e7u de l'\u00e9quipement du parking et de plus amples informations :<\/p>\n<ul>\n<li>Photos \u00e0 l'int\u00e9rieur du parking et de la rue<\/li>\n<li>Des prix<\/li>\n<li>hauteur d'entr\u00e9e<\/li>\n<li>Horaires d'ouvertures<\/li>\n<li>Maniabilit\u00e9 (par exemple, grands parkings, grand parking couvert, etc.)<\/li>\n<li>Parking couvert \/ non couvert<\/li>\n<li>vid\u00e9osurveillance<\/li>\n<li>Handicap \/ Accessibilit\u00e9 aux fauteuils roulants<\/li>\n<li>Disponibilit\u00e9 toilettes<\/li>\n<li>Localisation sur Google Maps<\/li>\n<\/ul>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-4299cf3 e-flex e-con-boxed e-con e-parent\" data-id=\"4299cf3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0b02b9 elementor-widget elementor-widget-heading\" data-id=\"a0b02b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ - Prix et paiement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e39f0b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e39f0b4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b380fc\" data-id=\"7b380fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-007f8f3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"007f8f3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-214b2cb\" data-id=\"214b2cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9dd2857 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"9dd2857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f32a0ae97c6\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-9dd2857\">\n                        <a href=\"#collapse-c16498e69f32a0ae97c6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c16498e69f32a0ae97c6\" aria-expanded=\"true\" aria-controls=\"Collapse-c16498e69f32a0ae97c6\">\n                            \n                            <span class=\"ekit-accordion-title\">Quelles sont les options de paiement&nbsp;?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c16498e69f32a0ae97c6\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-9dd2857\" data-parent=\"#accordion-69f32a0ae97c6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Actuellement, nous proposons le paiement par carte de cr\u00e9dit (Mastercard, VISA), TWINT, Google Pay, Samsung Pay, PayPal, Postfinance et CembraPay (e-Invoice). Les options de paiement peuvent varier selon le pays.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-9dd2857\">\n                        <a href=\"#collapse-e39390c69f32a0ae97c6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e39390c69f32a0ae97c6\" aria-expanded=\"false\" aria-controls=\"Collapse-e39390c69f32a0ae97c6\">\n                            \n                            <span class=\"ekit-accordion-title\">Quand dois-je payer le parking ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e39390c69f32a0ae97c6\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-9dd2857\" data-parent=\"#accordion-69f32a0ae97c6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous payez \u00e0 la fin de votre r\u00e9servation, que vous ayez stationn\u00e9 deux heures ou deux mois.<br \/>Terminez votre r\u00e9servation en cliquant sur \"Terminer le stationnement\" puis sur \"Payer\".<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-9dd2857\">\n                        <a href=\"#collapse-9fd04f569f32a0ae97c6\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9fd04f569f32a0ae97c6\" aria-expanded=\"false\" aria-controls=\"Collapse-9fd04f569f32a0ae97c6\">\n                            \n                            <span class=\"ekit-accordion-title\">Pouvez-vous \u00e9galement payer avec une facture ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9fd04f569f32a0ae97c6\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-9dd2857\" data-parent=\"#accordion-69f32a0ae97c6\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, le paiement par facture est possible. Pour cela, choisissez CembraPay comme mode de paiement. Le montant minimum est de CHF 4.    <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-364de91\" data-id=\"364de91\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e4107c elementor-widget elementor-widget-elementskit-accordion\" data-id=\"4e4107c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f32a0aea2f8\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-4e4107c\">\n                        <a href=\"#collapse-c16498e69f32a0aea2f8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c16498e69f32a0aea2f8\" aria-expanded=\"true\" aria-controls=\"Collapse-c16498e69f32a0aea2f8\">\n                            \n                            <span class=\"ekit-accordion-title\">Combien co\u00fbte une place de parking ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c16498e69f32a0aea2f8\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-4e4107c\" data-parent=\"#accordion-69f32a0aea2f8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les frais de stationnement varient en fonction du parking.<\/p>\n<p>Vous trouverez les tarifs correspondants et d'autres informations utiles en cliquant sur le parking de votre choix sur <a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\">www.parcandi.com<\/a> .<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-4e4107c\">\n                        <a href=\"#collapse-e39390c69f32a0aea2f8\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e39390c69f32a0aea2f8\" aria-expanded=\"false\" aria-controls=\"Collapse-e39390c69f32a0aea2f8\">\n                            \n                            <span class=\"ekit-accordion-title\">Est-il possible de s&#039;abonner \u00e0 Parcandi ou de choisir des tarifs hebdomadaires \/ annuels ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e39390c69f32a0aea2f8\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-4e4107c\" data-parent=\"#accordion-69f32a0aea2f8\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous obtenez automatiquement le meilleur tarif pour vous, en fonction de la dur\u00e9e de votre stationnement. Nous ne proposons pas actuellement de tarifs hebdomadaires ou annuels.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-88b1658 e-flex e-con-boxed e-con e-parent\" data-id=\"88b1658\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ce4983 elementor-widget elementor-widget-heading\" data-id=\"7ce4983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ-D\u00e9pannage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a0ba5dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a0ba5dc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e0a6c6e\" data-id=\"e0a6c6e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-06ea288 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"06ea288\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e177840\" data-id=\"e177840\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0b6f86 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"d0b6f86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f32a0aec435\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-d0b6f86\">\n                        <a href=\"#collapse-c16498e69f32a0aec435\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c16498e69f32a0aec435\" aria-expanded=\"true\" aria-controls=\"Collapse-c16498e69f32a0aec435\">\n                            \n                            <span class=\"ekit-accordion-title\">Le processus de paiement ne fonctionne pas, que dois-je faire ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c16498e69f32a0aec435\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-d0b6f86\" data-parent=\"#accordion-69f32a0aec435\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Dans les parkings souterrains, il peut parfois y avoir des probl\u00e8mes de connexion Internet, ce qui rend le paiement impossible \u00e0 court terme. Dans ce cas, essayez de recharger la page en surface ou \u00e0 l'ext\u00e9rieur du parking. Dans des cas exceptionnels, vous pouvez effectuer le paiement plus tard depuis votre domicile.  <\/p>\n<p>Vous pouvez revenir \u00e0 tout moment au processus de paiement en suivant le lien qui vous a \u00e9t\u00e9 envoy\u00e9 dans le SMS de r\u00e9servation.<\/p>\n<p>Si vous rencontrez toujours des probl\u00e8mes, veuillez appeler notre service d'assistance client\u00e8le au <a href=\"tel:0041615124505\">+41 (0)61 512 45 05<\/a> (Suisse) ou <a href=\"tel:00497614888960\"> au +49 761 4888960<\/a> (Allemagne).<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-d0b6f86\">\n                        <a href=\"#collapse-e39390c69f32a0aec435\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e39390c69f32a0aec435\" aria-expanded=\"false\" aria-controls=\"Collapse-e39390c69f32a0aec435\">\n                            \n                            <span class=\"ekit-accordion-title\">J&#039;ai appuy\u00e9 sur &quot;Open Gate&quot; mais la porte ne s&#039;ouvre pas - que puis-je faire&nbsp;?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e39390c69f32a0aec435\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-d0b6f86\" data-parent=\"#accordion-69f32a0aec435\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si le portail ne s'ouvre pas apr\u00e8s avoir cliqu\u00e9 plusieurs fois sur \u00ab&nbsp;Ouvrir le portail&nbsp;\u00bb, nous vous recommandons de suivre les \u00e9tapes suivantes&nbsp;:<\/p>\n<p>1) Il peut y avoir une d\u00e9connexion. Fermez et rouvrez le site Web et essayez \u00e0 nouveau d'ouvrir le portail.<\/p>\n<p>2) Dans certains parkings \u00e0 \u00e9tages, le portail ne s'ouvre pas si la porte pi\u00e9tonne n'est pas compl\u00e8tement ferm\u00e9e. V\u00e9rifiez bri\u00e8vement si c'est le cas, puis essayez \u00e0 nouveau d'ouvrir le portail.<\/p>\n<p>3) Si la porte ne s'ouvre toujours pas, vous pouvez appeler notre support client au <a href=\"tel:0041615124505\">+41 (0)61 512 45 05<\/a> (Suisse) ou <a href=\"tel:00497614888960\">+49 761 4888960<\/a> (Allemagne). Nous sommes l\u00e0 pour vous 24h\/24 et 7j\/7 et serons heureux de vous aider.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-d0b6f86\">\n                        <a href=\"#collapse-9fd04f569f32a0aec435\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9fd04f569f32a0aec435\" aria-expanded=\"false\" aria-controls=\"Collapse-9fd04f569f32a0aec435\">\n                            \n                            <span class=\"ekit-accordion-title\">Lorsque je souhaite cr\u00e9er une nouvelle r\u00e9servation, un message d&#039;erreur m&#039;indique que j&#039;ai encore une r\u00e9servation ouverte - que puis-je faire ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9fd04f569f32a0aec435\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-d0b6f86\" data-parent=\"#accordion-69f32a0aec435\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si vous n'avez pas encore termin\u00e9 et pay\u00e9 votre derni\u00e8re r\u00e9servation, vous ne pouvez pas cr\u00e9er de nouvelle r\u00e9servation. Utilisez le lien dans le SMS Parcandi de votre derni\u00e8re r\u00e9servation pour v\u00e9rifier si vous l'avez effectu\u00e9e et pay\u00e9e.<\/p>\n<p>Si vous ne retrouvez pas le SMS ou si vous ne parvenez toujours pas \u00e0 cr\u00e9er une nouvelle r\u00e9servation, vous pouvez appeler notre service d'assistance client\u00e8le au <a href=\"tel:0041615124505\">+41 (0)61 512 45 05<\/a> (Suisse) ou <a href=\"tel:00497614888960\"> au +49 761 4888960<\/a> (Allemagne).<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-55d3a8c\" data-id=\"55d3a8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b154c1 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"8b154c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f32a0aed084\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-8b154c1\">\n                        <a href=\"#collapse-c16498e69f32a0aed084\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c16498e69f32a0aed084\" aria-expanded=\"true\" aria-controls=\"Collapse-c16498e69f32a0aed084\">\n                            \n                            <span class=\"ekit-accordion-title\">Quelqu&#039;un se gare dans mon bail \u00e0 long terme. Que puis-je faire ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c16498e69f32a0aed084\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-8b154c1\" data-parent=\"#accordion-69f32a0aed084\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Veuillez contacter notre support client au <a href=\"tel:0041615124505\">+41 (0)61 512 45 05<\/a> (Suisse) ou <a href=\"tel:00497614888960\">+49 761 4888960<\/a> (Allemagne). S'il s'agit d'un client Parcandi, nous pouvons contacter le parqueur ill\u00e9gal.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-8b154c1\">\n                        <a href=\"#collapse-e39390c69f32a0aed084\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e39390c69f32a0aed084\" aria-expanded=\"false\" aria-controls=\"Collapse-e39390c69f32a0aed084\">\n                            \n                            <span class=\"ekit-accordion-title\">Toutes les places de parking Parcandi sont occup\u00e9es, bien que les places libres soient affich\u00e9es. Que puis-je faire ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e39390c69f32a0aed084\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-8b154c1\" data-parent=\"#accordion-69f32a0aed084\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Veuillez contacter imm\u00e9diatement notre support client au <a href=\"tel:0041615124505\">+41 (0)61 512 45 05<\/a> (Suisse) ou <a href=\"tel:00497614888960\">+49 761 4888960<\/a> (Allemagne).<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-8b154c1\">\n                        <a href=\"#collapse-aa452e069f32a0aed084\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-aa452e069f32a0aed084\" aria-expanded=\"false\" aria-controls=\"Collapse-aa452e069f32a0aed084\">\n                            \n                            <span class=\"ekit-accordion-title\">De nombreuses places de parking sont vides, bien qu&#039;il soit indiqu\u00e9 que toutes les places de parking sont occup\u00e9es. Mon garage de stationnement souhait\u00e9 est complet depuis longtemps. Comment est-ce possible?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-aa452e069f32a0aed084\" class=\" collapse\" aria-labelledby=\"primaryHeading-2-8b154c1\" data-parent=\"#accordion-69f32a0aed084\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>De nombreux utilisateurs de Parcandi appr\u00e9cient nos tarifs journaliers et mensuels. En cons\u00e9quence, les sites populaires sont souvent complets plus longtemps et les clients n'occupent pas toujours une place de parking dans le cadre de leur r\u00e9servation ou ne laissent pas temporairement leur v\u00e9hicule dans le parking.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-e98764a e-flex e-con-boxed e-con e-parent\" data-id=\"e98764a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a69c8b1 elementor-widget elementor-widget-heading\" data-id=\"a69c8b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQ - Inscription et Stationnement en un clic<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a4c8c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a4c8c8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb710bf\" data-id=\"fb710bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a49f540 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a49f540\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6caba26\" data-id=\"6caba26\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-87caec9 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"87caec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f32a0aef24d\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-87caec9\">\n                        <a href=\"#collapse-c16498e69f32a0aef24d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c16498e69f32a0aef24d\" aria-expanded=\"true\" aria-controls=\"Collapse-c16498e69f32a0aef24d\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je m&#039;inscrire?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c16498e69f32a0aef24d\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-87caec9\" data-parent=\"#accordion-69f32a0aef24d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Sur <a href=\"http:\/\/www.parcandi.com\/\" target=\"_blank\" rel=\"noopener\">www.parcandi.com<\/a> vous pouvez vous inscrire en cliquant sur l'ic\u00f4ne \u00ab People \u00bb en haut \u00e0 droite.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-87caec9\">\n                        <a href=\"#collapse-e39390c69f32a0aef24d\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e39390c69f32a0aef24d\" aria-expanded=\"false\" aria-controls=\"Collapse-e39390c69f32a0aef24d\">\n                            \n                            <span class=\"ekit-accordion-title\">Quels sont mes avantages ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e39390c69f32a0aef24d\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-87caec9\" data-parent=\"#accordion-69f32a0aef24d\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>En tant qu'utilisateur enregistr\u00e9 de Parcandi, vous pouvez utiliser la fonction pratique de stationnement en un clic. Vous pouvez \u00e9galement ajouter des m\u00e9thodes de paiement \u00e0 votre profil afin de ne pas avoir \u00e0 saisir les d\u00e9tails de votre paiement apr\u00e8s chaque r\u00e9servation. Vous pouvez \u00e9galement consulter l'historique de toutes vos r\u00e9servations de parking actuelles et pass\u00e9es.   <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cb23d04\" data-id=\"cb23d04\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce0b530 elementor-widget elementor-widget-elementskit-accordion\" data-id=\"ce0b530\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-69f32a0aefc1a\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-ce0b530\">\n                        <a href=\"#collapse-c16498e69f32a0aefc1a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c16498e69f32a0aefc1a\" aria-expanded=\"true\" aria-controls=\"Collapse-c16498e69f32a0aefc1a\">\n                            \n                            <span class=\"ekit-accordion-title\">Qu&#039;est-ce que le One-Click Parking et comment puis-je l&#039;utiliser ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c16498e69f32a0aefc1a\" class=\" show collapse\" aria-labelledby=\"primaryHeading-0-ce0b530\" data-parent=\"#accordion-69f32a0aefc1a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Avec One-Click Parking, vous pouvez commencer une r\u00e9servation ou un enregistrement sans avoir \u00e0 ressaisir vos coordonn\u00e9es, c'est-\u00e0-dire en un seul clic. Tout ce que vous avez \u00e0 faire est de cr\u00e9er un profil d'utilisateur.<\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-ce0b530\">\n                        <a href=\"#collapse-e39390c69f32a0aefc1a\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-e39390c69f32a0aefc1a\" aria-expanded=\"false\" aria-controls=\"Collapse-e39390c69f32a0aefc1a\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je personnaliser mon profil utilisateur&nbsp;?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow1\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e39390c69f32a0aefc1a\" class=\" collapse\" aria-labelledby=\"primaryHeading-1-ce0b530\" data-parent=\"#accordion-69f32a0aefc1a\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez personnaliser votre profil d'utilisateur en cliquant sur l'ic\u00f4ne \"Personnes\" lorsque vous \u00eates connect\u00e9. Dans la section \"Modifier le profil\", vous pouvez ensuite adapter et compl\u00e9ter vos donn\u00e9es.  <\/p>\n                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Aide &amp; questions fr\u00e9quentes Contact et aide Assistance client 24h\/24 et 7j\/7 (DE, FR, EN, IT) : +41 (0)61 512 45 05 +49 (0)761 488 89 60 Pour toute question suppl\u00e9mentaire : info@parcandi.com Acc\u00e9der au support client La page de ma r\u00e9servation ne se charge pas, que puis-je faire ? Souvent, la r\u00e9ception est [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9413","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/info.parcandi.ch\/fr\/wp-json\/wp\/v2\/pages\/9413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.parcandi.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/info.parcandi.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/info.parcandi.ch\/fr\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/info.parcandi.ch\/fr\/wp-json\/wp\/v2\/comments?post=9413"}],"version-history":[{"count":2,"href":"https:\/\/info.parcandi.ch\/fr\/wp-json\/wp\/v2\/pages\/9413\/revisions"}],"predecessor-version":[{"id":9415,"href":"https:\/\/info.parcandi.ch\/fr\/wp-json\/wp\/v2\/pages\/9413\/revisions\/9415"}],"wp:attachment":[{"href":"https:\/\/info.parcandi.ch\/fr\/wp-json\/wp\/v2\/media?parent=9413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}